Privacy Policy

1. Introduction

Molochnaya Smorodina ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website molochnaya-smorodina.com and use our ticketing services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone, address)
• Payment information (processed securely through third-party processors)
• Account credentials and preferences
• Communication preferences and history

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookie and tracking technology data

3. How We Use Your Information

We use your information to:

• Process ticket purchases and manage your account
• Send event confirmations and important updates
• Improve our website and services
• Send newsletters and promotional materials (with your consent)
• Respond to your inquiries and provide customer support
• Comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We may share your information with:

• Event organizers and venues for ticket validation and event management
• Payment processors for secure transaction processing
• Service providers who assist with our business operations
• Legal authorities when required by law or to protect our rights

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through PCI-compliant providers

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through our cookie consent banner or your browser settings. Essential cookies are necessary for basic website functionality and cannot be disabled.

7. Your Rights and Choices

Depending on your location, you may have rights including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Portability of your data
• Withdrawal of consent for marketing communications

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Ticket purchase records are typically retained for 7 years for accounting and tax purposes.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: